Help and Advice

What is Counselling?

Counselling is not advice or telling you what to do. You are in control and you decide what you want to talk about. Counselling can provide a safe place, where you can feel listened to and understood.

When people are struggling to cope with the effects of difficult life events, feelings or experiences it can feel overwhelming. Sharing your experiences and feelings with someone outside your own immediate situation provides you with a chance to unburden.

Talking with a counsellor or bereavement support worker in confidence can provide the opportunity to explore your feelings, make more sense of what is happening to you and consider ways to make things better.

Feeling less isolated, knowing that you matter and are being listened to, can help prevent or eliminate the bottled up feelings that can lead to ill health and despair. Exploring / clarifying issues and feelings as well as what options are available to you, can often help you to decide on a way forward and what is best for you.

You can then take back some of the control in your life and hopefully live in a way that is more positive, meaningful and rewarding.

How Do I Refer?

We are happy to accept self referrals from anyone who thinks they might need our help. We also accept referrals from professionals, such as GPs, social workers, nurses etc but we ask that these referrals are always made with the client’s knowledge and consent.

Unfortunately we do not accept referrals from friends or family members.

All of our counselling and support services are free to the people who use them. Services are confidential and offered in a safe and supportive environment. All services are available with language support. We regret that we do not provide childcare facilities.

If you have any other questions about our services or would like some general help or advice, please call us on 0191 514 7007.

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