Your feedback is important to us and we value our clients, funders and partners.

By letting us know how you feel and how we have done this will help us to grow, develop and deliver quality counselling and improve mental health and wellbeing.

Complaints - You can download our complaints policy below

If you have a complaint please read our complaints policy and email your concerns to

Service Evaluation

In order for us to continue to reflect on our services that we have provided you please complete our service evaluation form.

NHS Sunderland Clinical Commissioning Group Survey

Sunderland CCG are currently developing an Adult Mental Health Strategy for Sunderland.  As part of the development work, they are keen to seek the views of services users, and carers of service users, who access Mental Health services in Sunderland.

The survey is is completely anonymous and will close on 22nd January 2021



Would you like to contribute to the national Violence Against Women and Girls strategy 2021-2021?(this strategy includes men and boys)

The aims of the VAWG Strategy call for evidence is to understand:

  • the true scale of violence against women and girls crimes and their impact as well as violence against men and boys
  • the measures which may help identify and prevent these crimes
  • the extent to which current legislation and services are being used effectively to tackle them, and
  • to identify examples of best practice.


Closing date is: 11:45pm on 19 February 2021