Feedback

Your feedback is important to us and we value our clients, funders and partners.
By letting us know how you feel and how we have done this will help us to grow, develop and deliver quality counselling and improve mental health and wellbeing.
Complaints - You can download our complaints policy below
If you have a complaint please read our complaints policy and email your concerns to office@sunderlandcounselling.org.uk
Violence Against Women and Girls (VAWG) strategy.
Sunderland City Council have commissioned independent researchers to engage with key stakeholders and the public to inform the future development of a Violence Against Women and Girls (VAWG) strategy.
As part of this work we will be entering a period of consultation (from the week beginning Monday 9th May 2022) and will launch 3 surveys targeting the views of:
- The public
- Staff who work in Support Services
- Children and Young People (aged 11-19)
The survey is confidential and will take no longer than 10 minutes to complete.
The link to the survey is www.sunderland.gov.uk/VAWGsurveys
We politely ask that if you are able that you share this link either through email or social media to help engage as many individuals as possible.
For more information please contact VAWG.Insight@sunderland.gov.uk
Service Evaluation
In order for us to continue to reflect on our services that we have provided you please complete our service evaluation form.
Participate in a study for University of Brighton
Have you ever experienced unwanted touching at work, at school or in public?
Was it someone you worked with, your partner or someone you fancied, a trusted friend or family member?
Did you have difficulties finding support or someone to talk to about this?
Our University of Brighton research project aims to explore the barriers men face when seeking support for issues like this. If you’re a man in North East England who has been impacted by these issues, we’d like to speak with you. This will involve an online interview (with or without video). Participants will be compensated with a £20 voucher for their time.
For more information about the research project and support available to men who have had unwanted sexual experiences please visit: www.MUSEProjectBrighton.wordpress.com
Become a Research Participant
A researcher is looking for participants to take part in a study exploring:
Clients’ experiences of recovery from sexual violence - how counselling/psychotherapy may help or hinder the process
This research is part of a Professional Doctorate in Counselling and Psychotherapy at the University of Chester.
As a participant in this study you would be asked to participate in a semi-structured interview with the researcher exploring your experiences of accessing counselling/psychotherapy to help you recover from sexual violence.
Your participation is completely voluntary. The interview would take approximately 1 hour of your time. You will be asked to complete a short form indicating some demographic information, the nature of the sexual violence you were subjected to and how long ago it was perpetrated. If you wish you can receive details of the interview and details of the analysis. The information you give as part of your interview would be analysed without using or sharing any identifying information about you.
By participating in this study you would be helping to understand more about the processes of counselling/psychotherapy that are helpful and not helpful so that we can influence how counselling is delivered and how services are developed in the future.
To participate in this study:
- You must be over 18 years old.
- The episode(s) of sexual violence happened over one year ago.
- You have completed counselling/psychotherapy addressing the impact of sexual violence since the assault.
- You feel generally able to talk about your experiences of counselling/psychotherapy without experiencing overwhelming distress.
To find out more about this study, or to discuss participating please contact:
Nicky Paris
Professional Doctorate candidate at the University of Chester
Telephone: 07434771654
Email: 1718664@chester.ac.uk