Crisis Support


What is a mental health crisis?

If you are experiencing feelings and emotions that you are unable to manage or control.

You may feel that you want to hurt yourself or someone else and put yourself or others at risk then there is free confidential help available for you.


You can use one of the free confidential services below to talk to someone when you are facing difficulties and struggling to cope

Samaritans can help you 24 hours a day 365 days per year

We're waiting for your call.
Call us for free on 116 123

Under 19? Shout can help you TEXT 85258

In a crisis? Anxious? Worried? Stressed? Get 24/7 help from our team of Crisis Volunteers.

If you are under 19 Childline can help you

Call us free on 0800 1111 or get in touch online. Whatever your worry, we're here for you.

If you are feeling suicidal

North East and North Cumbria Suicide Prevention Network can help you with contacts numbers.


Find crisis support in your local area:

Sunderland Crisis Team

CNTW114 Crisis Resolution and Home Treatment Team – Sunderland Call 0303 123 1145

Free phone number: 0800 652 2867

Crisis Team Newcastle and Gateshead

CNTW116 The team operates across Newcastle and Gateshead. Call 0191 814 8899

Durham Crisis Team

In a mental health emergency you can contact your local crisis team. Call Telephone. 0300 0200317

Northumberland Crisis Team

CNTW119 Initial Response Team 24 hour access to urgent mental health care. Call 0303 123 1146